When this error occurs you will need to close Access Pay & Bill and reopen. The error just means you had a connection issue when attempting to send the first time and this is usually resolved in this way.
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This can also be caused by issues on HMRC side, so if restarting the application fails, please check the HMRC website and / or contact them directly.
PAYE Online Error - No Token Received
In this article, we take you through the process to follow if a user gets the this error when accessing PAYE Online: PAYE Online Error - No Token Received
Written by Terence Cassidy
