This has previously occurred due to a bug where a worker is under 16 or marked as deceased. A workaround will need to be carried out by Access Profile Support.
📌 Note: A PRSI (Pay Related Social Insurance) Class determines the rate of social insurance you pay in Ireland and your entitlement to state benefits.
Please contact us via the MyAccess portal and include the following details:
Article Title.
Version No (Bottom Right Corner of P&B).
Worker reference.
Employer reference.
Any other information and screen shots that show the issue.