Skip to main content

Incorrect date on Invoices or Credit Notes

Learn what to do if you have created invoices per the usual route within the main batch of invoices / credit notes but have an invoice / credit note that has an incorrect date or dates.

Written by Terence Cassidy

The date will have pulled across from the Timesheet or Placement that is being invoiced, or has been entered incorrectly in the case of a Manual Invoice. This will need to be amended directly in the database.

Please contact us via the MyAccess portal and include the following details:

  • Article Title.

  • Version No (Bottom Right Corner of P&B).

  • Invoice/Credit number.

  • Employer reference.

  • Any other information and screen shots that show the issue.

Did this answer your question?