Access Pay & Bill

This is by design, any rates that exist only in Pay &amp; Bill or that are not against the assignment will be removed. 

To prevent this from happening please do not make amendments directly in Pay &amp; Bill where CRM integration is in place, or ensure any amendments are made in both systems.

Learn why, when an existing assignment is amended (eg end date extended), the record is re-exported from CRM into Pay & Bill as this causes existing rates for the assignment to be overwritten.

Existing rates are overwritten when an assignment is amended

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