The system follows a hierarchy in regards to where it will pull the email address to use as the sending email address for invoices. It is as follows:
Client Template Maintenance will contain an email address to send from for each individual client that is set up within this area of the system. This area of the system can be accessed via the following steps:
Click Invoicing and then click Advanced Billing.
Click Ebilling and then click Client Template Maintenance.
Find Template for client and then press Ctrl+M to enter modify mode.
Then change sending email address within Send From Email Address.
If NO Client Template is associated with client, then a template that is not associated with the client you are attempting to email the invoices out for will be used. These template can be found within Template Maintenance which can be accessed via the following menu steps:
Click Invoicing and then click Advanced Billing.
Click Ebilling and then click Template Maintenance.
Find a Template that is not in use and press Ctrl+M to enter modify mode.
Then change sending email address within From Email Address.
If you have no templates set up within client template maintenance, or template maintenance. Then the system will use the sending email address which is used within Invoicing options. What you can set within the body of emails within this area of the system is basic compared to the the above mentioned templates. To access these options, please follow these steps:
Click Invoicing and then click Invoicing Options.
Click Templates and then press Ctrl+M to enter modify mode.
Then change email address in From Email Address column.