This happens because the worker is not Live.
Please run Payroll Starters to make the worker Live:
Go to Workers and then select Movements.
Select Payroll Starters and ensure the Effective Date is correct.
Click Start.
Worker is not on the Payroll
Learn what to do if, when attempting to Main Calculate a worker, you get the error message: Worker is not on the payroll
Written by Terence Cassidy