It is important to ensure the domain service account that is polling the folders in question is active.
If left disabled, files wont be moved as the process is dependent on a designated domain service account to run this routine.
Kofax is not transferring images between folders
Learn what to look for if images are not being transferred between Documents to Import and Kofax Documents which means Pay & Bill cannot see the images to match with timesheets.
Written by Terence Cassidy