Access Pay & Bill

If your STi DB was not upgraded as part of Pay &amp; Bill upgrade, please <a href="https://support.theaccessgroup.com/" rel="nofollow noopener noreferrer" target="_blank">contact us via the MyAccess portal</a> and include the following details :

Your current version number (located in the bottom right corner of P&amp;B).

Any other information and screen shots that show the issue.

- This article's title.
- Your current version number (located in the bottom right corner of P&amp;B).
- Worker reference.
- Employer reference.
- Any other information and screen shots that show the issue.

ℹ️ <b>Note:</b> STi is short for SaphtyNet electronic-timesheet (e-Timesheet) integration.

Learn what to do if you have recently upgraded Pay & Bill but STi has not been automatically upgraded and there does not appear to be a script to run manually for this.

STi DB was not upgraded as part of Pay & Bill upgrade

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