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Hosted - Error when trying to open applications in Citrix

This article explains what to do if a user is getting an error each time they try to open applications: The network connection to your application was Interrupted. Try to Access your application later, or contact your help desk.

Written by Terence Cassidy

If you get an error when you're trying to open applications in Citrix, please contact us via the MyAccess portal and reference the title of this article. If possible, please also provide the following:

  • A screenshot of the error.

  • Which server or client you're connecting from.

  • Are other people affected?

  • Do you get the error on a different device?

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