Hosted
Anything to do with hosted product.
By Terence1 author12 articles
- Hosted - New user required on Citrix or access needs to be revoked for a userThis article explains how Access hosted customers can request to add a new user to their Citrix environment, or revoke access for a user.
- Upgrade Request or Back up Request for LIVE/TEST databaseIn this article, we take you through the process to upgrade, refresh, or back up your database.
- Resetting your Citrix password if you are a Hosted customerThis article explains what to do if, as a Hosted customer, you need to reset your Citrix password.
- Performance issues that need logging with CHSThis article explains what to do if you have a performance issue and are hosted by Access.
- Hosted - User needs access to applicationIn this article, we take you through the process to request user access to an application on their profile.
- Hosted - Reset password for Citrix accountIn this article, we explain how to reset a password for a Citrix account.
- Hosted - Information or Data request from CHSIn this article, we take you through the process to request information from the CHS team on user access or other data.
- Hosted - Error when trying to open applications in CitrixThis article explains what to do if a user is getting an error each time they try to open applications: The network connection to your application was Interrupted. Try toā¦
- Hosted - User stuck in Citrix - Unable to close sessionIn this article, we take you through the process to resolve the Citrix session issue.
- Hosted - SQL permissions required for user(s)In this article, we take you through the process to follow if you'dĀ like to request SQL permissions to be granted to existing users.
- Hosted - Cannot copy or paste in or out of Citrix sessionLearn how to solve the problem If you are unable to copy, paste and drag/drop files in and out of a Citrix session where this functionality was previously available.
- Hosted whitelisting/firewall requestLearn what to do if, as a hosted customer, you would like to request a server to be whitelisted or a firewall rule to be added/amended.