Access Pay & Bill

Please <a href="https://support.theaccessgroup.com/" rel="nofollow noopener noreferrer" target="_blank">contact us via the MyAccess portal</a> as this is likely a lock in the system that we will need to remove for you. Please include:

Version No (Bottom Right Corner of P&amp;B).

Period that you are trying to run the main calc for.

- Version No (Bottom Right Corner of P&amp;B).
- Employer reference.
- Period that you are trying to run the main calc for.

Any other information and screen shots that show the issue.

In this article, we take you through the process to follow if your main calc keeps freezing.

Main Calc freezing

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