Closed Period
If a period is closed early in error, there are two options to fix it:
Option 1
You can process in this Period and Session 1, then at the end of this week, close the SESSION and not the PERIOD, meaning you process this week and next week in the same period but different sessions.
This option is the preferred way, whereby you won't lose any data that has been keyed in since the period was closed.
Option 2
You can rollback to before the Period was closed.
⚠️ Important: This results in losing everything that has been put on the system since the backup was taken.
This would need to be completed by your IT administrator. They will need to restore your backup of the Access Pay & Bill Live database from before the Period was closed.
However, ultimately the decision would need to be made by yourselves as to how you wish to proceed.
