If an operator in Access Pay & Bill has forgotten their password, an end user with relevant privileges can set the operatorās password to be the same as their operator code.
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For example, if the operators' reference is USER1 their password will now become USER1.
To do this:
Click Master System then click Set Password to Operator Code.
Type the Operator code for the operator then click OK.
The operator should now be able to log in with the password being the same as their operator ID.
The Operator should then reset their password.
To do this:
Click Master System then click Operator Details Menu.
Click Operator Maintenance.
Press the PgDn key or start to type your Operator Reference.
Select your record then press CTRL+M keys.
Select the Password field and press the F5 key.
Type your existing password then type your new password.
Re-enter the new password to confirm the change.