We know that navigating the year end process can be stressful, but your support team are here to assist you where needed.
Year-end ownership
As an employer, you need to complete your year-end rollover. To walk you through to process we have lots of handy guides on our knowledge base, including a video guide for the current year end advisories.
📌 Note: We're unable to guide you through the full end-to-end process in a case or over the phone.
The process may change slightly each year when your governing body introduces new legislation, or when we produce new functionality on Access Pay & Bill.
You need to keep up to date with what you need to produce for your year-end. This is a statutory process that if you don't complete correctly, you may get letters or fines from your regulators or governing bodies.
Support
If you make a mistake, don't panic, contact us via the MyAccess portal and provide as much detail as possible for us to assess the situation and provide guidance.
📌 Note: Some fixes may incur a charge. We always let you know before completing chargeable work if this is the case.